FAQs
1. What materials do you use for your rings?
At RustyStudioUSA, we primarily use high-quality Damascus steel, known for its unique patterns and durability. We also incorporate materials like wood, meteorite, and gold leaf in some of our designs to add character and beauty.
2. How do I determine my ring size?
To find your ring size, we recommend using a ring sizing chart, which you can find on our website. You can also measure your finger using a piece of string or a flexible measuring tape. If you're unsure, visiting a local jeweler for an accurate size is always a good option.
3. Can I customize my ring?
Absolutely! We offer customization options for many of our rings. Whether you want a specific size, material, or design element, please contact us to discuss your vision.
4. How long does it take to receive my order?
Standard orders typically ship within 3-5 business days, while custom orders may take 2-3 weeks to craft. You will receive a confirmation email with tracking information once your order is shipped.
5. What is your return policy?
We want you to be completely satisfied with your purchase. You can return your ring within 30 days of delivery, provided it is in its original condition and packaging. Custom or personalized rings are non-returnable unless defective. For more details, please refer to our Return Policy.
6. Do you offer international shipping?
Yes, we ship internationally! Please note that shipping times and customs fees may vary based on your location. Any applicable customs duties and taxes are the responsibility of the customer.
7. How should I care for my Damascus ring?
To maintain the beauty of your ring, avoid exposing it to harsh chemicals and remove it before engaging in activities that may cause scratches. Clean your ring with a soft cloth to remove dirt and oils. If your ring has a wooden sleeve, be sure to keep it dry to prevent damage.
8. What if my ring doesn’t fit?
If your ring doesn’t fit, please contact us within 30 days of delivery. We can discuss resizing options or exchanges to ensure you have the perfect fit.
9. How can I contact you if I have more questions?
For any inquiries, feel free to reach out to us at support@rustystudioUSA.com or through our Contact Us page. We’re here to help!